Key Technology has introduced RemoteMD(TM), a new real-time condition analysis tool for G6 optical sorters - Manta®, Optyx®, and Tegra® - as well as G6 ADR® Automatic Defect Removal Systems.
An industry first, RemoteMD is the newest addition to Key's PROliance(TM) suite of services and support solutions designed to keep Key's installed base of sorting, conveying, and processing systems operating at peak performance.
Like other PROliance services and support solutions, RemoteMD (monitoring and diagnostics) helps customers worldwide improve equipment performance, increase uptime, enhance maintenance efficiency, and extend equipment life.
"At Key, we're taking customer service to the next level with RemoteMD," said John Kadinger, Program Manager for Key Technology. "We've taken the concept of remote diagnostics, which has, until now, been reactive in nature, and made it proactive."